Communications
Communications
The Communications API provides functionality for sending communications such as emails within the IITC ecosystem.
Description
The Communications API provides a centralized capability for managing communications within the IITC ecosystem. It enables OEM applications to trigger customer‑facing email communications related to key lifecycle events, ensuring consistent, controlled, and OEM‑branded messaging in support of purchase and subscription extension scenarios
Use Cases
The Communications API may be used by client applications wishing to:
Request IITC systems to send a specific email template on behalf of the OEM.
Resources
Key features
This API enables users to trigger the sending of predefined email templates on behalf of OEMs, supporting customer communications such as initial purchase notifications and extension confirmations within the IITC ecosystem.